Comics Etc

Ordered online multiple times now and every time the comics arrive in perfect condition due to the care taken to pack them properly. On one occasion i accidentally selected the pick up option and emailed the store with my apologies and they were more than happy to amend my order and have it posted to me. Keep up the good work, team!

Let’s start by saying if I could leave 0 stars I would. This was by far the worst experience of buying comics I have ever had in 30 years of collecting comics. Out of the 7 Marvel comics that I purchased 3 of the where damaged. 1 was folded on one side and had spine ticks, 2nd had the top of the cover torn and a spine tick, 3rd had spine ticks. When I requested new copies be sent, I was told: "Unfortunately the paper that marvel uses for their covers isn't the best and imperfections like the ones you've encountered are very common. Any that we supply you are going to be in the same condition. I have never had any order of marvel comics turn up with so much damage. I believe that these comics were not brand new and that I was sent used comics. I will add that I did return the comics and they were fully refunded and the return postage paid for by the shop. Just very disappointed with the service and the dishonesty of the staff trying to pull the wool over my eyes and blaming Marvels bad paper for the shops mishandling of their comics (Or selling used comics). Will never purchase from there again.

I’ve been a regular here for the last 8 or so years, and boy does this store never disappoint. The team here are some of the best people I’ve ever encountered (period) and have been the most helpful, outgoing, and outstanding retail staff out there. Any and all questions - either via email or Facebook - are answered promptly and thoroughly, and any (rare) issue with an order is resolved as soon as humanly possible. I’ve dropped off my weekly comics a lot in the past year or so, but the team here still greet me like an old friend when I do return to the store, often having my order ready to go at the counter for the moment I’m done browsing. To top it all off: their Comics Etc. Direct website is the best around for pre-ordering singles and collections (especially Omnibuses) at a discounted price. I don’t get online orders delivered often, but the few times I have, they’ve been bombproof in their packaging. Truly the standard all online book sellers should aspire to. In person or online: the best of the best. I think I’ve been response for half their new customers in the past 8 years, because I tell anyone who will listen to go in - or just drag them along with me so they can get as hooked as I am.